ESTS Delete Customer Account User Guide

ESTS Delete Customer Account User Guide

Welcome to another creation by ESTS on Shopify.

ESTS Delete Customer Account  

1. Choose the Plan:

If you choose the Gold Plan, customers will see the text, buttons, alerts, and popups (for adding reasons for deleting the account) in the language corresponding to the store's default currency.

2. Fill in the Essential Details

  1. Select the color for the 'Delete Account' button that you prefer.

  2. Then click on the "Save" button to store the entered information.

You will see the notification icon. Whenever a customer deletes their account, the message will be updated in the notifications.

3. Check Notification Functionality

  1. After saving all the details, click on the "Save" button again.

  2. Please refer to the screenshot for better understanding.


4. Activation on Storefront

To activate the app on your storefront:
  1. Go to ‘Sales Channels’ and click on ‘Customize.'

  1. Add the app from "Add Block" in the template section under Customer /Account.

  2. Afterward, click on the "Save" button.

Please refer to the screenshot for better understanding.

5. Delete a customer account.

On the Account page, a "Delete Your Account" button will be visible.

  1. Click on the button.

  2. A confirmation alert will appear.


6. Confirmation Process (Silver Plan)

If the customer clicks "OK" on the confirmation alert:

  1. Their account will be deleted from your Shopify store.
  2. The customer will receive an email confirming the account deletion.

7. Reason Popup (Gold Plan)

When a customer clicks the Delete button, a popup will appear allowing them to select a reason or manually enter one before proceeding.

  • After clicking 'Save,' a confirmation alert will appear.

  • Finally, their account will be deleted from your Shopify store.

  • The customer will receive an email confirming the account deletion.

Deleted Customers Account Table

This table displays details of customers who have deleted their accounts on your Shopify store.

  • Their Customer ID, Name, and Email (Gmail) will be shown.

  • For Gold users, the reason for deleting their account will also be displayed.

  • The table shows the most recent 20 deleted accounts.

  • Older records are automatically removed.

Multi-Language Support

For Gold Plan users:

  • The app's language will be automatically converted according to the store's default language.

Example: If your store’s default currency is Japanese yen, the app interface will appear in Japanese.

Request to Add a Language

If you are a Gold Plan user and the app language is not converting properly:

  • Go to the Admin Page and click on ‘Request for Language Add.'

  • Enter the language you want and click ‘Send Request’.

  • We will add that language for you.

Congratulations! You have set up all things. You are now ready to use this app.

For any queries, please submit a ticket: Submit a Ticket

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